Bob and Crew,

I just wanted to write and thank you for getting Jack and myself back on the road last Saturday. The second time was a charm, we drove back to Parkville with no other problems. I thought you would like to know.

I want you to know that your people went the extra mile for us and how much it meant to me not to have my wife make the drive to pick us up.

Your friendliness made a tense situation more tolerable, and I can't thank you enough.

Frank
Parkville, Missouri